All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. Balqees.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Acknowledment of order

Once you have placed your order through the Website, you will receive an Acknowledgment of Order via an email that will mention the details of your order. This acknowledgement is not an acceptance of your order. Following the transmission of the Acknowledgment of Order, Balqees Honey will conduct its usual security and anti-fraud checks before processing your order. Please carefully review these Conditions of Sale upon receipt.

Confirmation of order

Upon shipment of your order, following completion by Balqees Honey of its antifraud and security checks, Balqees Honey will send you by email a written Confirmation of Order. The Confirmation of Order constitutes the acceptance of your order by Balqees Honey and indicates the existence of a binding sales contract.

Registration

To use some of the services or features made available to you on this Site you will need to register, when you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at shop@balqees.com. We may also change registration requirements from time to time. The account password you provide should be unique and kept secure, and you must notify Balqees Honey immediately of any breach of security or unauthorized use of your account.

Eligibility of purchase

In order to make purchases on the Site you will be required to provide your personal details, in particular, your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided. The Site is available only to individuals and others who meet the Balqees Honey terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to Balqees Honey, whose applications are acceptable to Balqees Honey and who have authorized Balqees Honey to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Balqees Honey reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address. By making an offer to purchase merchandise you expressly authorize us to perform credit checks and where Balqees Honey feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorize individual purchase transactions. Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Method of Payment

We accept payments online using Visa and MasterCard credit/debit card in AED.

Refund and Cancellation Policy

Refunds will be done only through the Original Mode of Payment.

Products or Services (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Law and Jurisdiction

Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by the UAE law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of the UAE. United Arab of Emirates is our country of domicile. Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. The cardholder must retain a copy of transaction records and Merchant policies and rules.

General

Balqees Honey may change the terms that govern your use of our website. Your use of our website following any such change constitutes your agreement to follow and be bound by the terms as changed Balqees Honey may also change, add, move or delete portions of the website without notice.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

United Arab of Emirates is our country of domicile.

Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currencies).